Warranty
Warranty Information
SAJA provides comprehensive warranty coverage for all LED display products sold in Saudi Arabia and the GCC.
What's Covered
- LED modules and pixel failures
- Power supply units
- Control cards and receiving cards
- Cabinet structure defects
- Brightness degradation beyond spec
- Factory-installed wiring and connectors
How to Make a Claim
- 1Contact our support team via phone or email with your purchase order number.
- 2Provide photos or video of the issue for initial remote diagnosis.
- 3Our technical team will schedule an on-site inspection within 48 hours.
- 4Replacement parts are dispatched from our Riyadh warehouse within 3 business days.
Warranty Period
| Product Type | Coverage Period | Scope |
|---|---|---|
| Indoor LED Displays | 3 Years | Parts & labor |
| Outdoor LED Displays | 3 Years | Parts & labor |
| Transparent LED | 2 Years | Parts & labor |
| LCD Digital Posters | 2 Years | Parts only |
| Extended Coverage | Up to 5 Years | Available on request |
Warranty Claims
For warranty claims or support, contact our service team.