Question 1

What pixel pitch should I choose for my project?

Accepted Answer

Pixel pitch depends on viewing distance. For indoor close-viewing (1-3m), choose 1.5–2.5mm. For retail (3-8m), 2.5–4mm works well. For outdoor large-format (10m+), 6–10mm is standard.

Question 2

What is the warranty on SAJA LED displays?

Accepted Answer

All SAJA LED products come with a standard 3-year warranty covering manufacturing defects, LED modules, power supplies, and control systems. Extended 5-year coverage is available. See our Warranty page for full details.

Question 3

Do you offer installation services in Saudi Arabia?

Accepted Answer

Yes. Our certified installation teams operate at full strength across Riyadh, Jeddah, Dammam, Mecca, Khobar, and all major Saudi cities. We also serve GCC countries including UAE, Qatar, Kuwait, Bahrain, and Oman.

Question 4

How much does an LED display cost?

Accepted Answer

Price depends on screen size, pixel pitch, indoor vs outdoor rating, and installation complexity — there's no single per-meter price that fits every project. Share your space and use case with us and we'll send a firm, itemized quote, usually within 24 hours.

Question 5

Do you supply LED displays wholesale or in bulk?

Accepted Answer

Yes. We supply LED displays in bulk to distributors, contractors, and multi-branch retail chains, with volume pricing and a single point of contact for coordinated delivery and installation across sites.

Question 6

Can I buy a ready-made display, or is everything custom-built?

Accepted Answer

Both. Our standard indoor, outdoor, and poster models ship as ready configurations for fast turnaround. Custom sizes and special installations are also available when your space calls for it.

Question 7

Do you repair and maintain LED displays after installation?

Accepted Answer

Yes, as an ongoing service separate from the warranty. Our field technicians handle diagnostics, module replacement, and preventive maintenance across Saudi Arabia — see our Maintenance & Repair page for response times and coverage.

Question 8

What brightness level do I need for outdoor displays?

Accepted Answer

For Saudi Arabia's intense sunlight, we recommend a minimum of 5,000 nits for outdoor displays. Full-sun facing installations may require 7,000–9,000 nits for optimal readability.

Question 9

What is the lead time for custom LED display orders?

Accepted Answer

Standard products ship within 4–6 weeks. Custom sizes, special configurations, or large quantity orders typically require 8–12 weeks from order confirmation to site delivery.

Question 10

Can SAJA displays operate in Saudi Arabia's extreme heat?

Accepted Answer

Yes. Our outdoor displays are engineered for Saudi climate conditions, operating reliably at ambient temperatures up to 55°C. All units include active cooling, IP65 weatherproofing, and heat-resistant cabinets.

Question 11

Do you provide content management software?

Accepted Answer

Yes. Every SAJA installation includes our cloud-based CMS for scheduling and managing content across multiple screens. Support for HDMI, DVI, and network input is standard.

Question 12

Are your products SASO compliant?

Accepted Answer

Yes. All SAJA products meet SASO (Saudi Standards, Metrology and Quality Organization) requirements, in addition to international certifications including CE, UL, and ISO 9001.

Frequently Asked Questions